What kind of information is collected, why, how and when?
When you email us or use the "Contact Us" form on this website to make an enquiry, we collect your name, email address, phone number, address and the nature of your enquiry. To ensure that we can respond promptly, we may email or call you to seek further information about your enquiry. We will hold your personal information securely in our systems for as long as is necessary for the relevant activity or as long as is set out in any relevant contract you hold with us. As is normal when using the internet, when you use our website, we collect your IP address so that our webserver can show you the pages you wish to see. We also sometimes use Google Analytics to see which of our web pages are accessed and when. (See the section on ‘Cookies’ below for more details). But we do not ourselves store any of this data, nor can we personally identify you from it.
How are your personal data used?
We may change this policy from time to time by updating this page, so please check it periodically to ensure that you are happy with any changes.
Who has access to your information?
How can you access & update your information?
If you change your email address, or any of the other information we hold is inaccurate or out of date, please email email@example.com and we will seek rapidly to correct it. You have the right to ask for a copy of the information that we hold about you, and in some cases to have your personal data be deleted. To do this, please contact us by email at firstname.lastname@example.org.
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
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