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The Asynchronous Interview Trap
created using Envato Video interview platforms seem efficient: Record once, review anytime, AI scores candidates. Until you look at the validity data. Asynchronous video interviews (where candidates record responses to pre-set questions) show a validity of .25-.30 in early research, substantially lower than live structured interviews at .58. Why the gap? → Lack of rapport reduces authentic responses → Technical anxiety interferes with performance → Socioeconomic bias (equipme
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Dr Austin Tay
2 days ago1 min read


Algorithmic Bias Isn't Optional Anymore
created using Envato The EU AI Act is now in force. NYC Local Law 144 has been active since 2023. If you're using AI in hiring, compliance isn't aspirational—it's mandatory. Here's what these regulations require: → Annual bias audits of AI tools → Transparency about AI use (candidate notifications) → Documentation of training data and decision logic → Adverse impact testing across protected groups Most concerning: Many vendors can't or won't provide the technical documentatio
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Dr Austin Tay
Mar 101 min read


99% Problem
created using Envato 99% of Fortune 500 companies use Applicant Tracking Systems. But here's what most Organisations don't know: These systems reject qualified candidates at alarming rates. Harvard Business School found that ATS filters exclude more than 10 million workers annually who could successfully perform the role. The culprits? → Keyword matching that misses equivalent skills → Rigid credential requirements (degree inflation) → Resume formatting that algorithms can't
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Dr Austin Tay
Mar 31 min read


The Reference Check Paradox
created using Envato Reference checks have a validity of .26 for predicting job performance. That's barely better than flipping a coin (which would be .00). Yet 96% of organisations still conduct them. Here's why the paradox exists: → Selection bias (candidates choose friendly references) → Legal fear (references say little beyond dates and titles) → Memory limitations (recalling specific behaviours is hard) → Halo effects (overall impression drowns out specifics) → Due dilig
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Dr Austin Tay
Feb 241 min read


The Illusion of Graphology in Talent Assessment: A Call for Validity Audits
Understanding Graphology and Its Limitations Graphology, or handwriting analysis, claims to provide insights into an individual's personality and potential job performance. However, it has essentially zero predictive validity for job performance. Despite this, some organisations still rely on it. Why is that the case? The answer lies in its superficial appeal. Graphology feels scientific. It generates detailed reports that can impress stakeholders. Additionally, candidates r
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Dr Austin Tay
Feb 172 min read


The Structured Interview Advantage
created using Envato "We prefer conversational interviews. They feel more authentic." I hear this from hiring managers weekly. And I understand the appeal—unstructured interviews feel natural, relationship-building, human. But here's what the research shows: → Structured interviews: .58 predictive validity → Unstructured interviews: .31 predictive validity That's an 87% improvement in prediction accuracy. Translation: You're nearly twice as likely to hire the right person wit
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Dr Austin Tay
Feb 101 min read


Effective Strategies for Workplace Conflict Resolution
Conflict at work is inevitable. Diverse teams, tight deadlines, and high expectations create fertile ground for disagreements. Yet how we handle these conflicts can define an organisation's health and productivity. Effective workplace conflict resolution is not just about quelling disputes but about fostering an environment where differences lead to growth rather than disruption. In this post, I will share practical strategies that organisations and their leaders across Asia
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Dr Austin Tay
Feb 64 min read


The Validity Revolution
created using Envato Most organisations are still using 1998 data to make million-dollar hiring decisions. Here's what changed: Schmidt & Hunter's classic meta-analysis shaped talent acquisition for 25 years. But Sackett et al.'s 2022 update reveals the landscape has shifted dramatically. The top three predictors remain strong, but several "tried and true" methods dropped 10-20% in validity. Why? Technology changed how we assess. Remote work changed what we measure. And algor
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Dr Austin Tay
Feb 31 min read


Leveraging Performance Software Solutions for Efficiency
In today’s fast-paced business environment, organisations must continuously seek ways to enhance efficiency and productivity. One of the most effective tools at their disposal is performance software solutions. These systems provide a structured approach to managing employee performance, aligning individual goals with organisational objectives, and fostering a culture of continuous improvement. By leveraging these solutions, companies can streamline processes, improve communi
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Dr Austin Tay
Jan 305 min read


When Is It Time to Let Go of Your Goals and Move On
Image created using Envato Let’s dive deeper into a topic that often gets overlooked: knowing when to let certain goals go and pivot towards what truly matters. I remember working with an executive who had just landed the position of Country General Manager. This role came with grand ambitions and transformative plans to elevate the organisation. However, just six months in, he found himself in a whirlwind of doubt. The pressure was mounting, results weren’t materialising as
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Dr Austin Tay
Jan 232 min read


Empowering Future Leaders through Leadership Programs
In today’s fast-evolving business landscape, the need for strong, adaptable leaders is more critical than ever. Organisations face complex challenges that demand not only technical expertise but also strategic vision and emotional intelligence. Leadership programs have emerged as essential tools to cultivate these qualities, preparing future leaders to navigate uncertainty and drive sustainable success. Through structured learning and practical experience, these programs empo
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Dr Austin Tay
Jan 194 min read


Overcoming Overwhelm: Effective Strategies to Regain Control
Image created with Envato Three years ago, I found myself in a whirlwind of ambition, eager to tackle everything all at once. I had a long list of goals that seemed incredibly exciting: → Write a book → Redesign my website → Land more clients → Settle into a new country With all of this on my plate, I felt the thrill of possibility. However, by March, reality hit hard. I was absolutely exhausted, spinning my wheels yet making barely any tangible progress on anything. It w
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Dr Austin Tay
Jan 162 min read


Unlocking Success: The If-Then Strategy for Goal Achievement
Image created with Envato Turning Intentions into Achievements: The Power of Implementation Intentions Have you ever set a goal, full of excitement and determination, only to see it fade into the background as life gets busy? You’re not alone. Many of us have been there – saying, “I’ll exercise regularly,” or “I want to read more books,” yet struggling to turn those intentions into reality. So, what’s the missing ingredient that turns mere aspirations into tangible results? E
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Dr Austin Tay
Jan 93 min read


Unravelling the SMART Goals Paradox: Can They Restrict Your Success?
Image created using Envato The SMART goal framework that many of us learned in schools, workplaces, and self-help books may actually hinder performance, particularly in situations that require flexibility and creativity. While it is effective for specific tasks, increasing evidence suggests that it can cause more harm than good, often more than we initially recognised. To clarify: SMART goals are well-suited to routine tasks with clear metrics, such as meeting sales targets,
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Dr Austin Tay
Jan 22 min read


Part 3 - Why Are Your Best Employees Hiding What They Know?
Created using Envato Your top performer chose to let a project fail rather than admit they did not understand a key requirement. Your...
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Dr Austin Tay
Aug 29, 20254 min read


Part 2 - Does Psychological Safety Actually Kill Performance Standards?
Created using Envato "If we make everyone feel safe to speak up, will that lower our performance standards?" I swear, this question comes...
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Dr Austin Tay
Aug 22, 20253 min read


Part 1 - "Is Your Team Actually Psychologically Safe, Or Just Really Nice?"
Image created using Envato You believe your team has psychological safety because everyone gets along and no one argues. But here is the...
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Dr Austin Tay
Aug 15, 20252 min read


Is Your Workplace Missing the Key to Well-being and Innovation? Discover Psychosocial Safety Climate
Business team working in an open plan workplace (created using Envato) Take action today: Assess your organisation's PSC score and...
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Dr Austin Tay
May 30, 20259 min read


When Is Cryptomnesia Considered Professional Misconduct in Knowledge Work?
An individual tracking idea sources (created using Envato) "I did not realise that was your concept" might sometimes be honest—but is it...
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Dr Austin Tay
Apr 11, 20252 min read


Can Cryptomnesia Sabotage Your Creative Process and Cause Accidental Plagiarism?
A creative professional looking inspired (created using Envato) You diligently avoid plagiarism in your professional work. You cite...
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Dr Austin Tay
Apr 4, 20252 min read
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